Product Returns and Refunds
The refund will be made within ninety (90) days from the date the products are returned to the Company and after deducting all Bonuses/Commissions previously paid out to the Applicant and/or the Applicant's introducer and a service charge equivalent to 10% on the members' price for the products.
Contact us by phone or email to obtain a RETURN AUTHORIZATION before shipping.
Steps To Return Parcel:
- Pack the items securely and return to:
TOTAL LIFE RENEW (M) SDN BHD
NO. 10-1, JALAN P4/8B,
BANDAR TEKNOLOGI KAJANG,
- Write your return ID number (Ex: TLR-00058) and TOTAL LIFE RENEW Account USERNAME on your parcel where we can see it (form or courier plastic). Note: RETURN ID IS MANDATORY.
- Once you have posted your return parcel, email firstname.lastname@example.org with below details:
Email title: Return Order (22-00001234)
Email content: Name – AHMAD BIN ALI
NRIC No. / No.ID: 881203101234
Account Username - leonard
Return Invoice Number - 22-000012
Courier Tracking Number - EN 123456789 MY
a) Picture of delivery receipt